Start with examining your contract. It’s important you find ways to prove the agreement between you and the contractor has been compromised. Document these indiscretions as best as possible, as this will be the basis of your case if things get really messy and you have to go to court. Make sure to be as specific as possible (include dates, times, specific events, etc.).
After you document the specific issues, write a formal letter detailing the breach of contract. This will be sent to the contracting company and will serve as a notice of your terms. These terms should request the violation(s) be resolved within a given amount of days. The typical amount of time is 10 days from the date of the letter.
It's important to note the contract you signed may have language that describes what happens if either party breaches the contract. If so, be sure to note this in your letter. Conclude with a statement about pursuing appropriate legal action if the issues are not remedied within your proposed time frame.
- Be professional, not emotional
- Avoid foul language
- Use a formal letterhead
- Date the letter
- Make a copy for your records
- Do not threaten suing or filing a lawsuit, as you may get legal ramifications if you threaten these things without actual intention of doing so
- Include a copy of the original contract and if you reference certain parts of it in your letter be sure to cite where (e.g. “On page two, paragraph five…”)
- Mail the letter via certified mail at the post office and request a delivery confirmation. Keep it in your files once you are notified it has been delivered
- Log on to the California State Contractor’s Website to file a formal complaint against the contractor
- Be wary of bashing the contractor on social media websites, as libel can pose more unwanted, messy problems
(NOTE: Consult with an attorney regarding specific state contract laws)
If this has happened to you, make sure to hire a reputable contractor the next time around, and review the contract carefully before proceeding. Call Specialized Outsource Solutions at 1.888.589.1868 for referrals to qualified contractors.
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